The Counseling Programs of James Madison University have been approved by the National Board for Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. 3011. Programs that do not qualify for NBCC credit are clearly identified. James Madison University is solely responsible for all aspects of the programs.
NBCC PROVIDER NUMBER 3011
The JMU Counseling Programs are fully committed to conducting all activities in strict conformance with the ethical principles of the ACA and NBCC. We comply with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content, and in the treatment of program participants. We work to assure fair treatment for all participants and prevent potential problems, but if there are issues that that require intervention or action on the part of the continuing education administrator, the following steps are guidelines for handling such grievances.
All Summer Institute presenters are encouraged to immediately resolve grievance issues to the satisfaction of the participant. If needed, staff may consult with the administrator (Renee Staton, email@example.com) or other counseling faculty members.
The administrator will evaluate all grievances and take any necessary corrective action, which includes:
- specifically correcting the grievance to the person’s satisfaction or providing a partial or full refund of the course fee, and
- notifying the NBCC of the concern and outcome, as well as of subsequent changes to content and/or policy.